Medical Receptionist

Position description:

Able to open and close the practice as per set protocols

To greet patients and other callers of the practice in a courteous manner

To answer the telephone promptly and courteously

To make appointments for patients

To enter and update patients’ details.

To issue patients invoices/receipts and bulk bill as required.

To deal with emergencies when necessary – within job scope.

Ensure recall policy is followed.

Maintain reception in a neat and tidy manner.

Scanning of mail and patient documents.

Assist the doctors and nurses by making phone calls, photocopying etc.

Check and action internal emails

Fill in roster when staff are on leave

The successful applicant will demonstrate the following key criteria:

Experience working in a similar role and environment

Excellent customer service skills

Sound organisational and administrative skills

Ability to prioritise tasks while working in a busy and dynamic environment

High level of attention to detail

Excellent verbal and written communication skills

A sense of urgency when required

Experience with Microsoft office

Previous experience working with Best Practice software not essential but preferred.

This role would be best suited for someone wanting an average 1-2 days per week

If you are looking for a fast pace, busy, dynamic, and enjoyable role in an organisation that is patient focused you should consider applying.

Please email resumes to Manager@tenambitmedical.net.au

Please contact practice manager Sarah McGregor on 02 4933 3566 or 0401 562 519.