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Practice Manager

Hunter Region Administration - Management Negotiable Employment Applications close 03/06/2024

Experienced, dynamic Manager required for an established and successful General Practice in Newcastle


Position title: Practice Manager

Reports to: Practice Principal / Director

Purpose: to ensure a smooth and efficiently functioning practice, excellence in support provided to Doctors, and exceptional service to patients.

Hours: Negotiable

Support: The position is supported by a Senior Receptionist

Remuneration: Negotiable

About the Opportunity

Elder Street Practice in Newcastle is an established and busy RACGP accredited business, with a solid reputation and a loyal team of multidisciplined doctors and support staff.

The practice is known for its professional, caring, and family-oriented culture and has been providing quality health care since 1908.

Our new Practice Manager will manage practice operations and facilitate business growth. You will join a supportive leadership team including an experienced GP Business Director and a Clinical Governance Director, and have the opportunity to participate in internal clinical and professional education activities.

The role is supported by a Senior Receptionist skilled in all aspects of practice operations.


Key responsibilities of the role are business planning, risk assessment and management, people management, quality improvement leadership, process improvement, financial management, managing data and facility assets, compliance, RACGP Accreditation management, and marketing.

About You

We are seeking a candidate with business, leadership, and people skills to improve efficiency and enable growth. The ideal person will be capable of managing high-quality support services for our doctors and be an effective leader to the whole practice.

You will be a positive team player, enjoy a collegial environment, and be adept at improving patient services, business processes, and doctor support. You have a strong aptitude for seeing opportunities to use technology to deliver business improvement.

At a personal level, you will have a personable, caring, and excellence-driven disposition. You are innovative and creative, well-presented, ethical and trustworthy, a capable communicator who can relate to people from diverse backgrounds and situations.

Skills and Experience

Previous successful experience as a Practice Manager including:

  • Proficiency with modern medical practice processes, policies and systems including Best Practice and Automed
  • Demonstrated ability to improve processes and efficiency, especially with technology
  • Demonstrated business acumen in relation to General Practice
  • Experience with organising RACGP Accreditation
  • Experience with Government grants/initiatives and Medicare Item numbers
  • Experience as a people leader able to coach, train and manage performance
  • Experience with managing consulting room equipment and consumables
  • Comprehensive knowledge of current and new legislation to ensure compliance with statutory and regulatory obligations, including industrial and employment law, workplace health and safety requirements, privacy obligations, and taxation responsibilities.

Why Join us ?

For the right person this will be a challenging and rewarding opportunity to join an established business, continuing a long tradition of delivering high quality care, working with a great team that cares about our patients.

Grow and further develop your skills in a setting where your positive impact will be highly valued and appreciated.

We look forward to hearing from you. Please get in touch for further information or for a copy of the Position Description.

Contact for Pre-Application Enquiries

0424 750 796
Additional Info

Please get in touch for a confidential conversation.

Contact Name
Peter Small

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