Patient Reported Experience Measures (PREMs)
Last updated July 5, 2022
PREMs assess patients’ experiences and perception of their health care; they are completed anonymously by patients.
PREMs are used by the PHN to evaluate the services provided, and for the ongoing assessment of needs. At various times during the contract period, providers may be invited to participate in discussions on Key Performance Indicators, including the collection of standardised outcome measures.