Skip to content

Digital Health

The PHN assists primary health care providers to understand and make meaningful use of digital health.

The use of digital technology in health may bring improvements in service quality, efficiency and equity (WHO WPRO, 2018). This creates opportunities for a health system that is seeking to enable individuals, families and communities to maintain and improve their health through timely access to quality services.

The Australian digital health environment incorporates several digital infrastructure and technologies at national, state, regional and organisation levels.

Below is more information on the diverse range of Digital Health options available to your practice.

SeNT eReferral System

SeNT eReferral allows General Practitioners to send secure electronic referrals to both public and consenting private specialists and allied health providers.

Visit our SeNT eReferral page to learn more.


HealthPathways is an online health information portal for GPs and other primary health clinicians, to be used at the point of care. It provides information on how to assess and manage medical conditions, and how to refer patients to local specialists and services in the timeliest way.

Visit our HealthPathways page to learn more.

Capacity Tracker

Capacity Tracker is a free, secure, online communication tool that allows General Practices (GP), Aboriginal Medical Services (AMS) and Residential Aged Care Facilities (RACF) to provide real-time workforce and resource data to the PHN.

Learn more>


General practices can now participate in e-requesting of pathology tests if they refer patients to labs with the necessary software.

Learn more>


The Lumos program is a partnership between us and the NSW Ministry of Health. The program links de-identified patient records from general practices with NSW Health records, to map patient journeys across the NSW health system. Lumos generates new insights to improve health services and patient outcomes across the state.

Visit our Lumos page to learn more

Health Data

The PHN utilises PAT CAT with General Practices in the region, which is an easy-to-use web-based interface that aggregates de-identified General Practice data for population health management.

For more information contact the Primary Care Improvement Team

How can your practice implement Digital Health?

The PHN supports practice’s in Continuous quality improvement (CQI). It is a system of regularly reviewing and refining processes to improve them over time. As a result of an effective CQI system, you should improve:

  • the quality of care your patients receive;
  • their health outcomes, and
  • your business efficiency

Digital Health Toolkit

Quality Improvement Ideas one pager


Australia's National Digital Health Strategy

Australian Digital Health Agency

Contacts - Digital Health Team

Marilyn Dickson

Manager, Digital Health
Phone Email

Phone Number

0437 819 946 Call now

Jolene Stewart

Digital Health Officer
Phone Email

Phone Number

0437 812 532 Call now
Get PHN News for your region