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Medical Receptionist Full Time or Part time

Central Coast Region Administration - Support Negotiable Employment Applications close 31/08/2021

We are looking for a experienced Medical Receptionist or AIN, that is costumer service focused and that enjoys working in a team that can share their workload. You will join a dynamic and caring team delivering the best of care to our patients. Please only apply if you can meet the description below.

This position is for an experienced receptionist or specialists secretary that has been working in a very busy environment already. We would hold highly any skill sets that are related to medical positions previously or already working in a medical practice. The duties include all aspects of Medical Receptionist, but must be friendly and professional manner and patient focused costumer service is important to us as a team. We want all our patients to feel comfortable and welcomed to our practice by our receptionist staff.

This position can be Full time or Part Time

All medical receptionist and administration duties are as follows:

  • Manage very busy appointment system and manage appointment flow
  • Being able to manage a very busy incoming phone system
  • Being able to work under pressure and still support the team during busy periods
  • Being able to communicate clearly and accurately with your colleagues and clinical teams is imperative
  • Manage consultation and documentation on patient’s arrival and departure
    • Manage accounts accurately and consistently
    • Inform patients about billing policies
    • Manage private billing systems
    • Process credit card and Eftpos payments for private billing, if required
    • Process third party billing (eg Life and Superannuation examinations, pre-employment medicals, etc)
    • Complete end of day reconciliations and prepare banking documentation from BP
    • Familiarity with the role of the Health Insurance Commission (HIC)
    • Understand the Medicare Benefits Schedule (MBS
      • Manage medical records and data systems
      • Track test results and reports from specialists
      • Manage patient recall systems as required
      • Maintain the security of patient record systems
      • Batching of Medicare & DVA and reconciling
      • Preparation of Health Summaries
      • Scanning patients’ medical documents
      • Faxing and Photocopies of identity documents
      • Production of Medico Legal records
      • Report Typing
      • Enjoys working in a high pressure environment

Contact for Pre-Application Enquiries

02 4334 3222
Additional Info

Or Heather Gewin mobile for a confidential discussion 0416189181

Bay Village Medical Centre
Contact Name
Heather Gewin
3-5 Farrar Road


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