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Disaster Management for Communities

In an emergency, please contact 000.​

Disaster and Emergency Support

Over the past few years, the Hunter New England and Central Coast has been affected by various disasters, including floods, bushfires, drought, the Covid-19 pandemic and a rodent plague. ​ The PHN has compiled the following resources to assist you in a disaster or emergency.

Cessnock Bushfire Recovery Resource

Information for communities affected by the Abermain, Kurri Kurri and Weston fires on 14.12.2023.

NSW Reconstruction Authority has released the below information file supporting community members affected by the recent bushfires in Abermain, Kurri Kurri and Weston.

The resource outlines:

  • Options for face-to-face support
  • Options for online support
  • How to return to your property safely
  • Clean ups
  • Damage assessment
  • Looking after your mental health
  • Support through grants and donations
  • Bushfire preparedness

Click here to download the resource

National crisis numbers:

If you are in crisis and need mental health support, there are several 24/7 crisis hotlines available:

Need Help? - Primary Health Network (

Medicare Urgent Care Clinics (UCCs)

Medicare Urgent Care Clinics (UCCs) give you and your family more options to see a doctor or nurse when you need urgent, but not life-threatening, care. Visit Health Direct to find an urgent care clinic near you:

Emotional support for bushfire affected communities

Bushfires can have a significant impact on the mental health and wellbeing of affected communities and individuals.

The PHN funds and supports a number of organisations to provide recovery services.
There are a range of services to assist no matter how you are feeling. Download our resource guides:

New England


Central Coast



Primary care providers can also be affected by disasters and might not be able to provide the regular services if impacted. Please check with your provider if they are open or offering telehealth services when a region is affected by a disaster or emergency event.
Visit HealthDirect to find local primary care providers:

Crisis Support

If you require crisis support please contact any of the 24/7 crisis support helplines:

6 Tips for Resilience

The PHN commissioned Relationships Australia to produce this video showcasing six tips for building resilience.

Other Disaster and Emergency Support Services

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Hunter New England PatientInfo

Health information portal

Hunter New England PatientInfo is a health information portal to help you understand and manage your health conditions.

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Central Coast PatientInfo

Health information portal

Central Coast PatientInfo is a health information portal to help you understand and manage your health conditions.

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Australian Red Cross

Crisis management

Helpful resources to prepare for an emergency, for disaster recovery, and proven strategies to cope with a crisis.

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National Emergency Management Agency (NEMA)

Recovery support

Recovery support for families and communities across Australia following events such as floods, bushfires, cyclones, drought, and other hardships like the COVID-19 pandemic.

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NSW Reconstruction Authority

Information and Resources

Important information and resources about disaster preparedness, response and recovery in the NSW context.

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Services Australia

Government Support

Support options from the Australian Government.

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Service NSW

Government support

Support options from the NSW Government.

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natural disaster map

Natural disaster map with national warning and incident maps, hotspots, wind overlays, notifications

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Collaborating 4 Inclusion

Emergency Preparedness Toolkit

Person Centred Emergency Preparedness Toolkit - enables people to self-assess their preparedness, capabilities and support needs and develop a personal emergency plan. Tailored for people living with a disability.

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Care 2 Prepare

preparedness and resilience

Pilot program in Gunnedah and the Central Coast - create an individualised, person-centred plan to enhance your own preparedness and resilience in the event of disasters

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Rural Health Connect


Rural Health Connect is a platform that links people to psychologists over video and phone calls.

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Homelessness Information

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

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Ask Izzy

Support Connect

Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

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Hunter Homelessness Connect Community Services Directory


Information on support services in your local region.

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State Emergency Services

Plan for animals

Make a plan for your animals today.

Disaster Recovery Wellbeing Support

The NSW Government has developed the guides below listing mental health services available across the region.

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