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Disaster Management for Communities

In an emergency, please contact 000.​

Disaster and Emergency Support

Over the past few years, the Hunter New England and Central Coast has been affected by various disasters, including floods, bushfires, drought, the Covid-19 pandemic and a rodent plague. ​ The PHN has compiled the following resources to assist you in a disaster or emergency.

Medicare Urgent Care Clinics (UCCs)

Medicare Urgent Care Clinics (UCCs) give you and your family more options to see a doctor or nurse when you need urgent, but not life-threatening, care. Visit Health Direct to find an urgent care clinic near you:


Primary care providers can also be affected by disasters and might not be able to provide the regular services if impacted. Please check with your provider if they are open or offering telehealth services when a region is affected by a disaster or emergency event.
Visit HealthDirect to find local primary care providers:

Crisis Support

If you require crisis support please contact any of the 24/7 crisis support helplines:

6 Tips for Resilience

The PHN commissioned Relationships Australia to produce this video showcasing six tips for building resilience.

Other Disaster and Emergency Support Services

Hunter New England PatientInfo

Health information portal

Hunter New England PatientInfo is a health information portal to help you understand and manage your health conditions.

Central Coast PatientInfo

Health information portal

Central Coast PatientInfo is a health information portal to help you understand and manage your health conditions.

Australian Red Cross

Crisis management

Helpful resources to prepare for an emergency, for disaster recovery, and proven strategies to cope with a crisis.

National Emergency Management Agency (NEMA)

Recovery support

Recovery support for families and communities across Australia following events such as floods, bushfires, cyclones, drought, and other hardships like the COVID-19 pandemic.

NSW Reconstruction Authority

Information and Resources

Important information and resources about disaster preparedness, response and recovery in the NSW context.

Services Australia

Government Support

Support options from the Australian Government.

Service NSW

Government support

Support options from the NSW Government.

natural disaster map

Natural disaster map with national warning and incident maps, hotspots, wind overlays, notifications

Collaborating 4 Inclusion

Emergency Preparedness Toolkit

Person Centred Emergency Preparedness Toolkit - enables people to self-assess their preparedness, capabilities and support needs and develop a personal emergency plan. Tailored for people living with a disability.

Care 2 Prepare

preparedness and resilience

Pilot program in Gunnedah and the Central Coast - create an individualised, person-centred plan to enhance your own preparedness and resilience in the event of disasters

Rural Health Connect


Rural Health Connect is a platform that links people to psychologists over video and phone calls.


Homelessness Information

Link2home is the statewide homelessness information and referral telephone service. It is available 24 hours a day, 7 days a week, every day of the year.

Ask Izzy

Support Connect

Ask Izzy is a website that connects people in need with housing, a meal, money help, family violence support, counselling and much more.

Hunter Homelessness Connect Community Services Directory


Information on support services in your local region.

State Emergency Services

Plan for animals

Make a plan for your animals today.

Disaster Recovery Wellbeing Support

The NSW Government has developed the guides below listing mental health services available across the region.

Latest Disaster Management News

September 26 2023

Preparing for the effects of drought. Information for primary care providers.

While the business risk for primary care providers may be much lower, their businesses may still be exposed to drought mitigation efforts, and they may be affected by secondary disaster impacts of drought such as increased need for mental health support and suicide prevention for affected patients.

Learn more about Preparing for the effects of drought. Information for primary care providers.
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