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Focus on the patient experience – creating great places to receive care

Thursday, July 4th 2024
10:00 AM - 12:00 PM
$210/pp or $180/pp for a group of 3 or more from the same organisation

This two-hour online workshop is tailored specifically for leaders in the healthcare profession and will cover the following topics:

• Building trust and improving the experience for patients and their carers

• Creating an environment that is a better place to provide and receive care

• Improving the quality and safety of care for your patients

• Implement practical tools focused on the 3 P’s – People, Processes and Place

• Decrease complaints and build consistency in the patient experience

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