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Armidale Urgent Care Service Medical Receptionist F/T, P/T

New England Region Administration - Support Negotiable Employment Applications close 30/08/2024

The Medical Receptionist – Urgent Care Services, performs a key role in the Armidale Urgent Care Services

team, ensuring a smooth and efficiently functioning Urgent Care Service that provides an exceptional standard

of care to the patients. The UCS core team include the GP, nurse, and receptio

1. First point of contact for patients either face to face or over the phone, greeting patients in polite and

efficient manner.

2. Use system to queue patients from Healthdirect to see either GP or Registered Nurse.

3. Initiate patient triage by Registered Nurse or GP (if available) for walk-in patients requiring emergency

assessment as per practice policies and procedures (if applicable)

4. Assist patients and third parties with enquiries.
5. Ensure confidentiality and privacy guidelines are followed when dealing with patient information.

6. Answering calls, faxing, photocopying.
7. Open UCS and prepare for the day.
8. Close UCS and attend to general housekeeping.
9. Ensure the reception area is always clean and presentable.
10. Provide administration services to HCPs.
11. Advise Practice Manager if the Centre is not stocked and in running order.
12. Ensure patients are booked in, paperwork is completed.
13. Complete registration process including additional data collection requirements.
14. May involve batching, recalls of patients

Contact for Pre-Application Enquiries

UNE Life Pty Ltd
Contact Name
Debbie Hiscox
110 Butler Street Armidale NSW

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Please upload a file smaller than 10MB in either Microsoft Word or PDF format.
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