Armidale Urgent Care Service Medical Receptionist F/T, P/T
The Medical Receptionist – Urgent Care Services, performs a key role in the Armidale Urgent Care Services
team, ensuring a smooth and efficiently functioning Urgent Care Service that provides an exceptional standard
of care to the patients. The UCS core team include the GP, nurse, and receptio
1. First point of contact for patients either face to face or over the phone, greeting patients in polite and
efficient manner.
2. Use system to queue patients from Healthdirect to see either GP or Registered Nurse.
3. Initiate patient triage by Registered Nurse or GP (if available) for walk-in patients requiring emergency
assessment as per practice policies and procedures (if applicable)
4. Assist patients and third parties with enquiries.
5. Ensure confidentiality and privacy guidelines are followed when dealing with patient information.
6. Answering calls, faxing, photocopying.
7. Open UCS and prepare for the day.
8. Close UCS and attend to general housekeeping.
9. Ensure the reception area is always clean and presentable.
10. Provide administration services to HCPs.
11. Advise Practice Manager if the Centre is not stocked and in running order.
12. Ensure patients are booked in, paperwork is completed.
13. Complete registration process including additional data collection requirements.
14. May involve batching, recalls of patients
Contact for Pre-Application Enquiries
- Website
- https://www.unelifehealthcarecentre.com.au/
- Phone
- 0267732349
- Employer
- UNE Life Pty Ltd
- Contact Name
- Debbie Hiscox
- dhiscox@une.edu.au
- Address
- 110 Butler Street Armidale NSW