Medical Receptionist

About us

Wickham Clinic’s aim is to provide the highest standard of patient care whilst incorporating an all-inclusive and holistic approach towards each individual. The promotion of health and healthy living is a key value to our clinic.

Qualifications & experience

• Ability to provide friendly and efficient patient care and customer service.
• Relevant training or previous experience in medical admin is preferable however training is provided.
• Proven experience to work effectively both independently and in a team environment.
• Excellent computer skills with the ability to learn the relevant software program
• Exceptional phone manner and ability to handle all inquiries.
• High attention to details and excellent organizational skills.

Tasks & responsibilities

• First point of contact to patients, greeting patients upon arrival and ensuring all relevant paperwork has been processed for their appointment.
• Management of booking appointments including online, over the phone and email bookings.
• Management of clinical files, correspondence and accounts.
• Ability to learn the Clinical Software for day-to-day use (BestPractice)