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100,000 Electronic Referrals has HNE region leading in digital technology

Since its launch in June 2016, the SeNT eReferral system has seen 100 000 referrals electronically transmitted to over 450 Hunter New England Local Health District and private health providers across the region, providing security, reducing errors and saving both administrative and clinical time. Over 95% of eligible general practices in the region are currently accessing the SeNT eReferral system.

SeNT eReferrals is a component of the Integrated Care Enablers partnership between The PHN and Hunter New England Local Health District, exploring how digital health technology can be utilised to connect primary care and tertiary care, to deliver better health outcomes for our communities.

The PHN's CEO, Richard Nankervis, said the milestone is a significant step towards achieving The PHN’s digital health strategy “Since the pandemic began, we’ve experienced a significant increase in the availability and use of digital technologies in healthcare, including telehealth and My Health Record along with e-Referrals”.

Hunter New England Health Chief Executive, Michael DiRienzo said the e-referral process was a key priority for the District and was pleased to have championed this for the benefit of patients.

Several of the region’s practices, including Mayfield Medical Connection and Appletree Family Practice; have each processed more than 2,500 SeNT eReferrals. The clinical areas most popular with eReferrals include maternity (11481 eReferrals), gynaecology (7519 eReferrals) and gastroenterology (7349 eReferrals).

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