Skip to content

Adopting and using My Health Record in residential aged care - guidelines released

A plain English guideline to the adoption and use of My Health Record in residential aged care facilities has been released, providing concise information and guidance for RACFs on the appropriate use of the system.

Developed by the Aged Care Industry Information Technology Council (ACIITC) in association with the Australian Digital Health Agency (ADHA), the guidelines are aimed not just at those who are new to the system or need a refresher but to the wider use group, including clinicians and carers, technologists, senior management and owners, and admin staff.

The guidelines are partly a result of recommendation 68 of the Royal Commission into Aged Care Quality and Safety, which called for the universal adoption of digital technology and My Health Record.

ACIITC executive lead Anne Livingstone said My Health Record was a valuable tool to promote continuity of resident care and improve health outcomes for older Australians and their families.

“The newly developed My Health Record Guidelines for Residential Aged Care has been co-designed with the aged and community care sector to ensure the guidelines are appropriate for the current service environment,” Ms Livingstone said.

ACIITC chair George Margelis said the guidelines have been developed to provide concise information and guidance for residential aged care facilities on the appropriate use of the My Health Record.

“My Health Record does not replace existing health records, rather, it supplements these with a high-value, shared source of resident information that can improve care planning and decision making,” Dr Margelis said.

The guidelines include a sample security and access policy that sets out all of the policy and compliance requirements for residential aged care facilities using My Health Record.

It also provides information on resources that may assist in the safe and effective implementation and use of the My Health Record system, including participation obligations, national guidelines for on-screen display of medicines information and national guidelines for on-screen presentation of discharge summaries.

The technical requirements for linking to the system are explained, including what the healthcare identifiers are as well as the Provider Digital Access (PRODA) online authentication system, HPOS, and National Authentication Service for Health (NASH) public key infrastructure (PKI) certificates and where to find them.

Download the Guidelines.

Explore more news like this:

More about:

Digital health

For audiences:


Keep up to date with the latest.

Subscribe to our mailing list to get all the latest news updates delivered to your inbox.

Related News

November 14 2023

SafeScript NSW’s new approval management functionality

SafeScript NSW’s new approval management functionality will mean that prescribers (medical, nurse and dental practitioners) will be able to apply online for approval to prescribe or supply certain Schedule 8 medicines (in some cases, be issued approvals in real time), monitor application progress, view patient approval (previously referred to as an authority) history, have visibility of the number of active approvals held and see all approvals held within their organisations.

Learn more about SafeScript NSW’s new approval management functionality