Cemplicity reporting and training webinars

HNECC PHN is continuing to implement the YES PHN survey in partnership with Cemplicity. This partnership will reduce the reporting requirements your organisation needs to do, while still giving you access to rich client experience data.

Cemplicity have a range of resources and education available to support your organisation to implement the YES PHN Survey.

You are invited to join Cemplicity in their upcoming reporting and training webinars, where they will support you to confidently navigate your patient experience feedback. Log into your Cemplicity account to register.

Reporting Basics (NZST) - Tuesday 30 April 2024 9.00am – 9.45am (AEST)

We will cover the basics of your reporting portal so you can feel confident navigating your survey data! Including:

• Navigating charts
• Using filters
• Reviewing comments
• Action register

Reporting Basics (GMT) - Tuesday 30 April 2024 9.00am – 9.45am (AEST)

We will cover the basics of your reporting portal so you can feel confident navigating your survey data! Including:

• Navigating charts
• Using filters
• Reviewing comments
• Action register

Tuesday, April 30th 2024 - 10:00pm – 10.45pm (AEST)

Reporting Advanced (NZST) - Wednesday, May 15th 2024 - 11:00am – 11.45am (AEST)

You will learn how to drill down into your feedback for powerful insights. Not only this, but we'll share some of our best practice recommendations for ensuring that these insights are acted upon. This will cover:

• Reporting tips and tricks
• Utilising dashboards and graphs for insights
• VOICE - theme and sentiment analysis tool
• Best practice

Reporting Advanced (GMT) - Wednesday, May 15th 2024 - 8:00pm – 8.45pm (AEST)

You will learn how to drill down into your feedback for powerful insights. Not only this, but we'll share some of our best practice recommendations for ensuring that these insights are acted upon. This will cover:

• Reporting tips and tricks
• Utilising dashboards and graphs for insights
• VOICE - theme and sentiment analysis tool
• Best practice

PROMs Reporting Basics - Tuesday, May 21st 2024 - 8:00pm – 8.45pm (AEST)

In this live Patient-Reported Outcomes Measures (PROM)training webinar, learn how you can utilise your reporting portal to gain meaningful insights from your patients. We will cover various aspects of PROM reporting. Please note that access to all features will depend on your roll permissions. This will cover:

• Gaining insights from Dashboards and charts
• Reviewing individual patient responses
• Comments
• Managing the action register

If you require any further information please go to the Cemplicity website Cemplicity