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The HNECC PHN has been working to reduce the burden of reporting for commissioned service provider by introducing Cemplicity to assist with collecting Participant Reported Experience Measures (PREMs). Cemplicity has recently introduced a handy new feature. You can now export your Dashboard into a PDF to share or print. This will make it easier to share your reporting data with relevant staff members, the Board or use them in submissions or annual reports.
This function can be found in the top right corner of your screen.
Select the format you wish to export your Dashboard in. This includes:
The ability to extract these reports out of your organisation’s Complicity dashboard will further reduce the need for manual processes, save you time and ensure transcription errors are minimised.
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As the PHN continues to focus on equitable access there is an opportunity to remind the commissioned Mental Health Services about accessing free translation services to assist clients from culturally and linguistically diverse (CALD) background.
Should my organisation use Fax, Email or Post to receive or send patient information? The simple answer to this question is no, because these methods of communication can put the security and privacy of your patient’s health information at risk and expose your organisation to a potential Data Breach or a Reportable Privacy Breach.
Cemplicity has a dedicated Help Centre available to support commissioned services work with the YES PHN Survey data. A range of data is available in the Cemplicity Dashboard based on survey responses that are received, but navigating the dashboard to fully access and understand the data may sometimes be a challenge.