Clinical Care Coordination

The PHN continues to reform the mental health sector in response to pressures on services and workforce. Clinical Care Coordination services are evidence-based mental health interventions delivered by multi-disciplinary teams to manage the care of clients with complex mental health concerns.

These services are currently operating across the region; however, opportunities exist to co-design the service scope to meet the changing needs. A co-design process with existing providers, clinicians, consumers and other relevant stakeholders has occurred to ensure services remain relevant and continue to address the needs of the client. A request for proposal (RFP) for ongoing services has been released on 9th October 2023.

As part of the RFP, the PHN will be seeking providers with existing capacity and experience to deliver these services. Services in line with the service specification developed through the co-design process are expected to be established & receiving referrals from 1 July 2024.

For information about the RFP please visit the PHN's TenderLink portal.