To undertake a health needs assessment and develop appropriate projects that address those needs, HNECC
PHN are directed by its Board, Community Advisory Committees and Clinical Councils. Each groups’ members live and work in all areas of the HNECC PHN region and understand their community primary health care needs.
Stakeholders that aren’t a member of the various PHN committees communicate with the PHN through a Peoplebank webpage and outgoing PHN communication is through a PatientInfo website and other common communication platforms.
Peoplebank is an online consultation tool that was established in 2016 and now has more than 34,000 people who access it each financial year. PatientInfo is a website that was created in partnership with HNE Kids Health and HNE LHD. The site aims to help people understand and manage their health conditions and does not replace care provided by doctors and other health professionals.