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Health care commissioning is defined as the process of “planning and purchasing health services to meet the health needs of a local population” . It is a continual cycle that involves planning, designing or procuring, monitoring and evaluating health services to make sure they are performing well and improving the health of the communities that they work within.

HNECC’s approach to commissioning involves an ongoing collaborative relationship with service providers, clinicians, consumers and other stakeholders so that services are designed and delivered to meet community needs in key priority areas.

This diagram outlines HNECC’s commissioning cycle:

Ref: The Kings Fund (2014) Briefing - Clinical commissioning: what can we learn from previous commissioning models?

HNECC is one of 31 Primary Health Networks (PHNs) funded by the Australian Government to commission programs and services. Commissioning is a core activity of PHNs, and underpins all the work that we do. PHNs do not provide health services, but rather commission them and support service providers to improve efficiency and quality.

Commissioned service provider toolkit

The toolkit gives service providers an understanding of the purpose and roles of Primary Health Networks, and specifically our PHN.

By clearly articulating the role of the PHN and the service provider, we will be able to work together more effectively to improve health outcomes for our communities.

Latest commissioning news

July 01 2024

Fine Tuning Project identifies measures that have reduced burden of reporting for Commissioned Services

Reducing the burden of reporting for commissioned services was a commitment the PHN made after the provider satisfaction survey was completed in 2022. Since then, significant work has occurred to streamline reporting and provide a line of sight to performance measures that the Department of Health and Aged Care use to monitor PHNs’ performance.

Learn more about Fine Tuning Project identifies measures that have reduced burden of reporting for Commissioned Services

Commissioning Contacts

Amanda Martin

Manager, Commissioned Services
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