Skip to content

Coronavirus (COVID-19) - Latest Information

COVID-19 Testing Clinics

Information for General Practice

The PHN recommends that all primary health care clinicians utilise its HealthPathways sites as a centralised and single source of updated information on COVID-19.

HealthPathways Links

Please note these portals are for clinicians only and require passwords for access - Apply for access

COVID-19 Vaccine - Latest News & Information

Please see below a link to the latest Commonwealth Department of Health information about the COVID-19 vaccines in Australia including:

  • Vaccine Eligibility Checker
  • Vaccine Rollout
  • COVID-19 vaccines ⁠–⁠ Is it true? (Questions & Answers)
  • High Priority Groups
  • Vaccine information in multiple languages

Latest news and information about COVID-19 vaccines in Australia

PPE from the National Stockpile

Personal protective equipment (PPE) from the National Medical Stockpile has been made available to PHNs to support eligible primary health care professionals in response to the COVID-19 pandemic.

This PPE stock is intended to enable eligible health professionals, to see their patients safely during a COVID-19 outbreak, and when experiencing commercial supply delays or issues.

This emergency PPE supply is not intended to replace normal commercial supplies and should not be used as a regular ordering mechanism for your business.

Should you have any questions or inquiries, please contact Kim Booth, Manager, COVID Response.

Kimberley Booth

Manager - COVID Response
How to Request PPE

Eligible health care professionals can request PPE by reviewing the below categories of eligibility and selecting the relevant online order form.

General practices who are registered with Capacity Tracker can also raise a PPE alert to request PPE from the National Medical Stockpile.

Where can I source masks if I am a different health provider?

Any other healthcare providers requesting masks are being directed to the National Incident Room. They can be contacted via email at: health.ops@health.gov.au. These requests must state your organisations' need for masks.

NDIS providers can directly contact NDISCOVIDPPE@health.gov.au and commonwealth funded aged care providers can directly contact AgedCareCOVIDPPE@health.gov.au for PPE requests.

Useful Resources & Guides
GENERAL PRACTICES, ACCHS & GPRCs

General PPE Requests
(issued as per Department of Health Tranche 4 PPE Guidelines)

  • Surgical masks
  • P2/N95 Respirators
  • Gowns
  • Goggles
  • Face Shields
  • Gloves

General PPE Request Form

Capacity TrackerPPE Alert (General practice only)

PPE Bundles

(4 week supply)

PPE Bundle Request Form

PHARMACIES

General PPE Requests

  • Surgical masks

How to Request:

General PPE and Pulse Oximeter Request Form

Vaccinating Pharmacist PPE Bundles
(until 31st March 2022)

  • P2 Respirators
  • Goggles or Face Shields (max. one off allocation per pharmacy)

PPE and Pulse Oximeter Request Form

ALLIED HEALTH

General PPE Requests

  • Surgical masks

How to Request:

General PPE and Pulse Oximeter Request Form

Community Respiratory Clinics

Six clinics operate in our region to test patients with mild to moderate COVID-19-like symptoms, reducing pressure on general practice and hospital emergency departments. They are intended to provide holistic care for people presenting with symptoms of upper respiratory tract infection, and are not just testing centres.

Respiratory clinics have implemented thorough infection prevention and control protocols to minimise the risk of transmission of COVID-19. They provide assessments and testing for all people with symptoms to detect cases and allow them to be isolated as early as possible.

For advice on that latest referral criteria we recommend you check our HealthPathways site at COVID referral > Testing > Public.

Latest COVID-19 statistics

Get the latest NSW COVID-19 statistics.

Business Continuity Resources

The PHN has collated a range of resources that provide details for primary care providers on business continuity support during the COVI-19 pandemic.

Access the resources.

COVID-19 Residential Aged Care Facilities

Training Resources

A seven module training program for Residential Aged Care, including toolbox videos and resources is available for download. Resources are available to download individually or collectively via a zip file.

Access training resources.

Hunter New England Health support for Residential Aged Care Facilities

The HNE Health website has been developed for RACF to report a COVID-19 case, access the immediate public health actions summary and view RACF exposure risk and risk matrices.

View the HNE Health RACF COVID-19 support website.

Capacity Tracker for RACFs and general practices

The capacity tracker is an online tool where a Residential Aged Care Facility, General Practice or Aboriginal Medical Service can provide real-time data to help the Primary Health Network identify issues early and assist primary care providers with support for the continuity of care.

It is fast, secure and completely free.

Register Now

Information for the General Public

If members of the general public are after up-to-date information on Coronavirus (COVID-19) then we recommend the following sites that contain the evidence based guidance, advice and resources.

COVID-19 information and support in multiple languages


The Commonwealth Department of Health provides in multiple languages COVID-19 vaccine information and What to expect when you have COVID-19

The New South Wales government also provides a range of translated resources of COVID-19 information in languages other than English

SBS's dedicated multilingual COVID-19 information site is a valuable resource for culturally and linguistically diverse communities.

The Coronavirus helpline is available 24 hours, 7 days per week providing information about COVID-19 or COVID-19 vaccines. Call the helpline on 1800 020 080

The Translating and Interpreting Service (TIS National) is available for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

Click here to contact TIS National or call 131 450.

First Nations COVID-19 information and support

The First Nations COVID-19 directory page is a directory of First Nations specific information, tips and resources to help you protect yourself, your family and community against COVID-19.

Get PHN News for your region