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The PHN is dedicated to supporting General Practices across the region to achieve and maintain the standards required for Royal Australian College of General Practitioners (RACGP) accreditation. General Practices can access resources and information to assist with preparation for accreditation along with the support provided by commercial accreditation service providers.

The PHN can assist your practice in identifying activities including implementing quality improvement to support accreditation. The focus on quality improvement activities during accreditation encourages your practice to identify opportunities that will result in improved systems, processes, data and practice effectiveness.

For Accreditation support please contact your Primary Care Improvement Officer (PCIO).

Data and Dashboard

Data Extraction

The PHN provides free licencing to the PenCS suite of products (It combines platforms of the Clinical Audit Tool (CAT4), PAT CAT and Topbar) for the extraction of data from general practices to support with:

  • Quality Improvement
  • Accreditation standards
  • Practice Incentive Program (PIP) Quality Improvement (QI)
  • Population Health planning/support (Comprehensive General Dashboard Reports)

It is compatible with most of the General Practice Clinical Information Systems (CIS). All identifiable data extracted from a Clinical Information System using CAT Plus is securely stored within the practice and not moved offsite.

For more information on the PenCS suite of tools please visit and for more information and support with General Practice Data please contact your PCIO.

The Patient
Community of Practice

Join the Accreditation Community of Practice

This PHN’s Communities of Practice (CoP) are open to primary care providers within the Hunter, New England & Central Coast Primary Health Network region to share ideas and resources to support quality improvement activities.

Anyone associated with a primary care organisation in the Hunter, New England and Central Coast regions is welcome to request membership of the CoP.

Evidence of employment in a primary care organisation or evidence of working closely with primary care clinicians will be required.

Please note that any resources contributed to this site can be viewed by members of that CoP and by sharing them you agree that others can use and adapt them freely.

To join the Community of Practice for Accreditation, please email Renee Wood at

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